Refund Policy

Effective Date: [Insert Date]

Overview

At SwiftEdge Academy, we are committed to providing high-quality educational content and services. If you are not completely satisfied with your purchase, we are here to help.

Refunds

Our refund policy lasts [Insert Number] days. If [Insert Number] days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request is made within [Insert Number] days of the purchase date.
• You have not accessed or downloaded more than [Insert Number] modules or lessons of the course.
• You provide proof of purchase (e.g., receipt or order number).

Non-Refundable Items

Several types of goods are exempt from being refunded. Non-refundable items include:

• Gift cards
• Downloadable software products
• Services that have already been delivered

Partial Refunds

In certain situations, only partial refunds are granted (if applicable):

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than [Insert Number] days after delivery.

Refund Process

To request a refund, please follow these steps:

1. Send an email to [Insert Email Address] with your order number and details about the product you want to return.
2. Our team will review your request and notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [Insert Email Address].

Changes to the Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about our refund policy, please contact us at:

SwiftEdge Academy
[Insert Address]
[Insert Email Address]